Mental Health and Wellbeing Local

Free support in your community.

What are Mental Health and Wellbeing Locals?

Mental Health and Wellbeing Local is a service that helps Victorians get mental health and wellbeing support when they need it, where they need it.

Local Services will be the front door to your mental health and wellbeing support, providing free support and services for people who are experiencing mental health concerns, including people experiencing mental health and substance use concerns at the same time.

It is free, easy to access and located in your community.

We believe anyone needing help should be able to access straight-forward continued support. We’ll be with you throughout your journey.

Who are Mental Health and Wellbeing Locals for?

Anyone aged 26 years of age or older.
Anyone experiencing psychological distress, mental health challenges or alcohol and other drug concerns.
Anyone who needs additional support than what their usual doctor offers but who do not need hospital services.

What supports are on offer?

We offer one-on-one and group supports and advice through Wellbeing Navigators and Peer Workers who are here to listen and help you explore the services and supports right for you and your situation.

Support is available in person at our site or via telehealth.

What can I expect?

You can expect to be asked ‘how can we help’. We are here to listen. Everyone has their own story, and we want to hear yours.

We are a safe, inclusive, and welcoming service. You can expect your cultural and personal needs to always be respected.

You will be able to decide what you need on your recovery journey, including:

Person-centred wellbeing supports

Peer support
Health through nutrition and exercise
Social prescribing

Education, peer support and self-help

Educational group supports

Participant-led care planning and coordination with other service providers

Mental health supports

Counselling
Creative therapies
Alcohol and drug support

You will talk to a peer worker (this may be in person, online or over the phone.)

This worker will focus on listening and understanding your concerns so they can offer the right support.

You may wish for your family, carers and friends to be a part of your support and recovery, and we can help you bring them on your journey.

Find your nearest Local Services

Open for walk-ins or call for support

Phone: 1800 000 525

Address: Ground Floor, 454 Nepean Highway, Frankston VIC 3199

Opening hours: 9.00am – 5.00pm Weekdays | 9.00am – 5.00pm Weekday Public Holidays | Closed on Weekends

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
- Mentis Assist
- Peninsula Health
Phone: 1800 000 842

Opening hours: 9.00am – 5.00pm Weekdays | 9.00am – 5.00pm Weekday Public Holidays | Closed on Weekends

Benalla

Open for walk-ins or call for support

Address: 90-94 Nunn Street, Benalla VIC 3672

Wangaratta

Open for walk-ins or call for support

Address: 5 Victoria Parade, Wangaratta VIC 3677

Mansfield

Call for support

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
- Albury Wodonga Health
- Australian Community Support Organisation
Phone: 1800 573 151

The Greater Geelong and Queenscliffe Mental Health and Wellbeing Local service helps you get mental health and wellbeing support when you need it, where you need it.

It provides services that are:
- Free (no Medicare card or mental health plan needed)
- No referral needed
- For 26 year olds or older
- For anyone with mental health and/or substance use concerns
If you are a family member, carer, friend or supporter of someone with mental health concerns, you can also access support to help you in your caring role, or for your own mental health needs.

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
Currently open for telehealth and outreach support

Phone: 1300 000 559

Address: A local permanent location is currently being sourced

Opening hours: 9.00am – 5.00pm Weekdays | 9.00am – 5.00pm Weekday Public Holidays | Closed on Weekends

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
- APMHA HealthCare
- Goulburn Valley Health
This Local will be supported by Horses for Hope
Currently open for telehealth and outreach support

Phone: 1300 000 667

Address: A local permanent location is currently being sourced

Opening hours: 9.00am – 5.00pm Weekdays | 9.00am – 5.00pm Weekday Public Holidays | Closed on Weekends

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
Currently open for telehealth and outreach support

Phone: 1300 000 252

Address: A local permanent location is currently being sourced

Opening hours: 9.00am – 5.00pm Weekdays | 9.00am – 5.00pm Weekday Public Holidays | Closed on Weekends

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
Currently open for telehealth and outreach support

Phone: 1300 000 352

Address: A local permanent location is currently being sourced

Opening hours: 9.00am – 5.00pm Weekdays | 9.00am – 5.00pm Weekday Public Holidays | Closed on Weekends

Wellways Australia provides Mental Health and Wellbeing Local services with our partners:
- Gippsland Lakes Complete Health
- Latrobe Regional Health

More information:

Free support in your local community.

For more information regarding Mental Health and Wellbeing Locals, including other locations operated by other providers, please visit:
www.betterhealth.vic.gov.au/mhwlocal

Wellways acknowledges Aboriginal and Torres Strait Islander People as the traditional owners and custodians of the land on which we live, work and play and pays respect to their Elders past and present.

We are committed to inclusive communities, workplaces, policies and services for people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

We can arrange interpreter services for most languages.

Mental Health and Wellbeing Local - Victoria