All services at the Mental Health and Wellbeing Local are free, require no referral or Medicare card.
Navigating mental health and wellbeing support can feel overwhelming, especially when you’re going through a tough time or caring for someone who is. It’s easy to feel lost and unsure of where to begin, and sometimes it can seem like your needs aren’t being met.
We’re here to listen and really understand your needs and goals.
You will be paired with a Peer Navigator will be with you every step of the way, supporting you on your mental health recovery journey, whatever that means for you.
You won’t have to repeat your story to different people—your Peer Navigator will stay with you, making sure your needs are at the centre of your journey to recovery.
What is a Peer Navigator?
Peer Navigators are individuals who have lived experience of mental health challenges, substance use concerns or are caring for someone experiencing these concerns.
Their personal experience builds trust and understanding, ensuring you get the support you need from someone who has experienced similar challenges.
Your Peer Navigator will:
- Support you on your journey using their own lived experience of navigating recovery.
- Support you to you explore your options and assist you with developing your recovery goals.
- Advocate for you when needed, or support you to advocate for yourself, ensuring your voice is heard at every stage.
- Work with our multidisciplinary team to help you access the full range of supports available
- When and if needed, provide a guided transition to other services within your community, ensuring you receive the right support for your unique needs.
- Check in regularly to make sure you’re comfortable with your support throughout your journey with us.
Service locations
East Gippsland
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Walk-in and phone support
- 9.00am – 5.00pm weekdays
- 10.00am – 2.00pm public holidays
- Closed on Weekends
Our partners
Yarra Ranges
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Walk-in and phone support
- 9.00am – 5.00pm weekdays
- 10.00am – 4.00pm public holidays
- Closed on weekends
Our partners
Greater Shepparton, Strathbogie and Moira
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Walk-in and phone support
- 9.00am – 5.00pm weekdays
- 10.00am – 2.00pm public holidays
- Closed on Weekends
Our partners
Also supported by Horses for Hope
Mildura
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Walk-in and Phone support
- 9.00am – 5.00pm weekdays
- 10.00am – 3.00pm public holidays
- Closed on weekends
Our partners
Mansfield
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Walk-in support
- 9.00am – 5.00pm Mon, Wed & Fri
Phone support
- 9.00am – 6.00pm Weekdays
By appointment
- 9.00am – 5.00pm Tue & Thu
- 10.00am – 2.00pm Saturday
Our partners
Wangaratta
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Walk-in support
- 9.00am – 5.00pm weekdays
- 10.00am – 2.00pm some public holidays (call first)
Phone support
- 9.00am – 6.00pm weekdays
- 10.00am – 2.00pm public holidays
By appointment
- 9.00am – 6.00pm weekdays
- 10.00am – 2.00pm Saturday
Our partners
Frankston
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Appointments and phone support
- 9:00am – 8:00pm Mon, Wed & Thu
- 9:00am – 6:00pm Tue & Fri
- 9.30am – 5.30pm Saturday
Walk-in support
- 9:30am – 6:00pm weekdays
- 9:30am – 4:00pm Saturday
Public holidays
- 9.00am – 5.00pm public holidays (phone support only, no walk-ins)
Our partners
Benalla
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Walk-in support
- 9.00am – 5.00pm weekdays
- 10.00am – 2.00pm some public holidays (call first)
Phone support
- 9.00am – 6.00pm weekdays
- 10.00am – 2.00pm public holidays
By appointment
- 9.00am – 6.00pm weekdays
- 10.00am – 2.00pm Saturday
Our partners
Contact us
If you need more information, our Mental Health and Wellbeing Local staff are available and happy to help.
General enquiries
For general enquiries about about specific Local Services in your location, complete this form and one of our friendly team members will get back to you as soon as possible.
More information
For more information regarding Mental Health and Wellbeing Locals, including other locations operated by other providers, please visit the Victorian Government’s Better Health Website