All services at the Mental Health and Wellbeing Local are free, require no referral or Medicare card.

Counselling Supports provide a non-judgmental environment where you can reflect on your experiences, understand the challenges you experience, and develop strategies to move forward.

Whether in individual or family-based sessions, the goal is to support your mental and emotional wellbeing, helping you gain clarity and build resilience.

Our counselling services are tailored to meet your unique needs and are:

  • Open to individuals, family members, and carers.
  • Confidential and trauma-informed.
  • Provide flexible options, including one-off sessions or ongoing support to suit your goals.

What we offer

Our practitioners are trained in various disciplines, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Acceptance and Commitment Therapy, and Family Systems Therapy.

Supportive Counselling

Compassionate guidance to help you navigate life’s challenges, understand your responses, and build the skills to live the life you choose.

Single Session Therapy

A focused, one-time session designed to address a specific goal or need.

Brief Interventions

Short-term, solution-focused support to help you achieve a singular goal.

Family and Relationship Counselling

Structured conversations to ensure you and your support network work together on your recovery journey.

If you need a specific approach not offered at your Local Service, your Peer Navigator will ensure you’re connected with the right services in your community.

Service locations

East Gippsland
Permanent location coming soon.
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Walk-in and phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm public holidays
  • Closed on Weekends

Our partners

Yarra Ranges
18 Clarke Street, Lilydale, VIC 3140 (Interim site)
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Walk-in and phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 4.00pm public holidays
  • Closed on weekends

Our partners

Greater Shepparton, Strathbogie and Moira
151-155 Maude Street, Shepparton VIC 3630 (Interim site)
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Walk-in and phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm public holidays
  • Closed on Weekends

Our partners

Also supported by Horses for Hope

Mildura
149 Deakin Ave, Mildura VIC 3500 (interim site)
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Walk-in and Phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 3.00pm public holidays
  • Closed on weekends

Our partners

Mansfield
31 Highett St, Mansfield VIC 3722
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Walk-in support

  • 9.00am – 5.00pm Mon, Wed & Fri

Phone support

  • 9.00am – 6.00pm Weekdays

By appointment

  •  9.00am – 5.00pm Tue & Thu
  • 10.00am – 2.00pm Saturday

Our partners

Wangaratta
76A Reid St, Wangaratta VIC 3677
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Walk-in support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm some public holidays (call first)

Phone support

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm public holidays

By appointment

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm Saturday

Our partners

Frankston
454 Nepean Highway, Frankston VIC 3199
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Appointments and phone support

  • 9:00am – 8:00pm Mon, Wed & Thu
  • 9:00am – 6:00pm Tue & Fri
  • 9.30am – 5.30pm Saturday

Walk-in support

  • 9:30am – 6:00pm weekdays
  • 9:30am – 4:00pm Saturday

Public holidays

  • 9.00am – 5.00pm public holidays (phone support only, no walk-ins)

Our partners

Benalla
90-94 Nunn Street, Benalla VIC 3672
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Walk-in support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm some public holidays (call first)

Phone support

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm public holidays

By appointment

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm Saturday

Our partners

Contact us

If you need more information, our Mental Health and Wellbeing Local staff are available and happy to help.

General enquiries

For general enquiries about about specific Local Services in your location, complete this form and one of our friendly team members will get back to you as soon as possible.

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Consent agreement

More information

For more information regarding Mental Health and Wellbeing Locals, including other locations operated by other providers, please visit the Victorian Government’s Better Health Website