All services at the Mental Health and Wellbeing Local are free, require no referral or Medicare card.
Supports may vary by location and are available to local community members. Reach out to your Local Service to learn more or visit here for a full list of service locations across Victoria.
Counselling and Therapeutic Supports provide a non-judgmental environment where you can reflect on your experiences, understand the challenges you experience, and develop strategies to move forward.
Whether in individual or family-inclusive sessions, the goal is to support your mental and emotional wellbeing, helping you gain clarity and build resilience.
Our supports are tailored to meet your unique needs and are:
- Open to individuals and supported by their family members, and/or loved ones
- Confidential and trauma-informed
- Provide flexible options, including one-off sessions or ongoing support to suit your goals
What we offer
Our practitioners are trained in various disciplines, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy and Acceptance and Commitment Therapy.
Counselling and Therapeutic Support
Compassionate guidance to help you navigate life’s challenges, understand your responses, and build the skills to live the life you choose.
Single Session Therapy
A focused, one-time session designed to address a specific goal or need.
Brief Interventions
Short-term, solution-focused support to help you achieve a singular goal.
Family Inclusive Practice
Structured conversations to ensure you and your support network work together on your recovery journey.
Other Clinical Supports
Tailored supports from a range of allied health, nursing and medical professionals designed to address a specific goal or need.
If you need a specific approach not offered at your Local Service, your Peer Navigator will ensure you’re connected with the right services in your community.
Service locations
Benalla
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Walk-in support
- 9.00am – 5.00pm Weekdays
- 10.00am – 2.00pm some Public Holidays (call first)
Phone support
- 9.00am – 6.00pm Weekdays
- 10.00am – 2.00pm Public Holidays
By appointment
- 9.00am – 6.00pm Weekdays
- 10.00am – 2.00pm Saturday
Our partners
East Gippsland
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Walk-in and phone support
- 9.00am – 5.00pm Weekdays
- 10.00am – 2.00pm Public Holidays
- Closed on Weekends
Our partners
Frankston
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Appointments and Phone Support
- 9:00am – 8:00pm Mon, Wed & Thu
- 9:00am – 6:00pm Tue & Fri
- 9.30am – 5.30pm Saturday
Walk-in support
- 9:30am – 6:00pm Weekdays
- 9:30am – 4:00pm Saturday
Public holidays
- 9.00am – 5.00pm Public Holidays (phone support only, no walk-ins)
Our partners
Greater Shepparton, Strathbogie and Moira
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Walk-in and phone support
- 9.00am – 5.00pm Weekdays
- 10.00am – 2.00pm Public Holidays
- Closed on Weekends
Our partners
Mansfield
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Walk-in support
- 9.00am – 5.00pm Mon, Tue & Wed
Phone support
- 9.00am – 6.00pm Weekdays
By appointment
- 9.00am – 5.00pm Thu & Fri
- 10.00am – 2.00pm Saturday
Our partners
Maroondah
Telehealth operating hours
- 9.00am – 5.00pm Weekdays
- Closed on Weekends
Our partners
- Eastern Health
- Access Health and Community
- Oonah Health and Community Services Aboriginal Corporation
Mildura
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Walk-in and Phone support
- 9.00am – 5.00pm Weekdays
- 10.00am – 3.00pm Public Holidays
- Closed on Weekends
Our partners
Port Phillip
Wangaratta
Get Directions
Walk-in support
- 9.00am – 5.00pm Weekdays
- 10.00am – 2.00pm some Public Holidays (call first)
Phone support
- 9.00am – 6.00pm Weekdays
- 10.00am – 2.00pm Public Holidays
By appointment
- 9.00am – 6.00pm Weekdays
- 10.00am – 2.00pm Saturday
Our partners
Yarra Ranges
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Walk-in and phone support
- 9.00am – 5.00pm Weekdays
- 10.00am – 4.00pm Public Holidays (phone support only)
- Closed on Weekends
Our partners
Contact us
If you need more information, our Mental Health and Wellbeing Local staff are available and happy to help.
General enquiries
For general enquiries about about specific Local Services in your location, complete this form and one of our friendly team members will get back to you as soon as possible.
More information
For more information regarding Mental Health and Wellbeing Locals, including other locations operated by other providers, please visit the Victorian Government’s Better Health Website