About Carer Gateway
Carer Gateway is a national support service funded by the Australian Government. It provides free, local services and supports for carers. A carer is anyone who supports a family member or friend who has a disability, mental health condition, chronic health condition, terminal illness, or is frail aged.
Wellways delivers Carer Gateway services across Queensland, and in the New South Wales regions of South West Sydney and Nepean Blue Mountains.
Start your support journey
Register to start your carer support journey and begin receiving support.
Available supports
Developed by carers for carers, these supports aim to enhance skills, alleviate strain, and support emotional wellbeing.
Counselling
Talk through the joys, challenges and stresses you experience in your caring role with a qualified and experienced counsellor.
In-Person Peer Support
Connect with other carers from your local community in a safe and supportive environment.
Facilitated Coaching
Help make positive changes to your life by working one-on-one with a coach to identify, explore and reach your personal goals.
Tailored Support Packages
Practical assistance to ensure you have access to the support you need when caring for a loved one.
Emergency respite care
Access 24/7 support in the case of an emergency, knowing your loved one will be looked after.
Multilingual Carer Services
Meet other carers from your community and talk with someone who understands you and your cultural background.
Respite Provider Information
Service locations
Carer Resources
Breaking Barriers
Tune in to care
Season 2 out now!
In this season of Tune in to Care, we explore the incredible diversity of carers across Australia, from bustling cities to remote outback towns.
Carer Gateway Events
Events
Carer experiences
A Carer’s Story: How Tune In To Care shaped my journey
Wellways welcomes much anticipated National Carer Strategy
Nurturing carer relationships
Contact us
Our teams are available 8am – 8pm Monday to Friday.
After hours support is available 8pm – 8am Monday to Friday; and 24/7 Saturday and Sunday
To speak with one of our team members and for 24/7 emergency care respite, call 1800 422 737.
Carer Gateway enquiries
For general enquiries, complete this form and one of our friendly team members will get back to you as soon as possible.
Translation services and resources
If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).
TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 150 languages.
Further translated resources are available via the Carer Gateway Website.
Our service delivery partners
Carer Gateway is a national service funded by the Australian Government.
For more information visit the Australian Government Carer Gateway Website.