Emergencies can happen at any time. You might become sick or injured and are unable to care for your loved one, we’re here to step in and take care of your loved one while you recover.
Services include:
- Residential and in-home crisis care
- Discharge from hospital support
- Palliative care support
Emergency Respite Care is available 24 hours a day, 7 days a week.
Carer Gateway Registration
Service locations
Contact us
Our Carer Gateway QLD and NSW teams are available 6am-10pm, 7 days a week.
To speak with one of our team members and for 24/7 emergency care respite, call 1800 422 737.
Carer Gateway general enquiries
For general enquiries about Carer Gateway services, complete this form and one of our friendly Carer Gateway team members will get back to you as soon as possible.
Translation services and resources
If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).
TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 150 languages.
Further translated resources are available via the Carer Gateway Website.
Our service delivery partners
Wellways provides Carer Gateway services in Queensland and the New South Wales regions of South West Sydney and Nepean Blue Mountains with its consortia partners:
Carer Gateway is a national service funded by the Australian Government.
For more information visit the Australian Government Carer Gateway Website.