New Access logo

Coaching you through tough times

If you're feeling overwhelmed and can't see a way out, consider NewAccess.

Developed by Beyond Blue and delivered by Wellways, NewsAccess is a free mental health coaching program for anyone who feels stressed, anxious or overwhelmed about everyday life challenges, such as work, study, relationships, health and loneliness.

Wellways delivers the program to:

  • People aged 18+ throughout Gippsland in Victoria. 
  • People living in North East Victoria in the Mansfield, Alpine, Wangaratta, Indigo, Towong and Wodonga Local Government Areas.
  • People aged 16+ living South Eastern NSW, from Helensburgh in the north to the Victorian border, and across to Yass and the Snowy Mountains.

Why people love NewAccess

  • A local NewAccess coach supports you to overcome difficult issues and regain confidence
  • It's a free, structured six session program using Low-intensity Cognitive Behavioural Therapy
  • It provides practical tools to manage everyday challenges
  • It's confidential
  • No doctor's referral or Mental Health Treatment Plan is required
  • It's available via phone, video call or face-to-face.


Enquire about NewAccess now


Contact us

Phone: 1300 921 535


South East NSW - NSW
Phone: 1300 921 535 (option 1)

North East Victoria and all other enquiries - VIC
Phone: 1300 921 535 (option 2)

Gippsland - VIC
Phone: 1300 921 535 (option 3)


Watch Sam's NewAccess journey

To read more about New Access visit the Beyond Blue website.

Need urgent assistance?

NewAccess is not a crisis service. It is an early intervention program designed to support people and prevent potential crises down the track.

Emergency assistance

  • Dial 000 or go to a hospital emergency department

Crisis support

  • Lifeline (24 hours) 13 11 14
  • MensLine 1300 78 99 78
  • Suicide Call Back Service (24 hours) 1300 659 467
  • Kids Helpline 1800 55 1800


Gippsland, Coordinare and South Eastern NSW Primary Health Network logo
NewAccess is funded by the Gippsland PHN and Coordinare - South Eastern NSW PHN. The Primary Health Networks Program is an Australian Government Initiative.