New Access logo

Coaching you through tough times

If you're feeling overwhelmed and can't see a way out, consider NewAccess.

Developed by Beyond Blue and delivered by Wellways, NewAccess is a free mental health coaching program for anyone who feels stressed, anxious or overwhelmed about everyday life challenges, such as work, study, relationships, health and loneliness.

Wellways delivers the program to:

  • People aged 16+ living in North East Victoria in the Mansfield, Alpine, Wangaratta, Indigo, Towong and Wodonga Local Government Areas.
  • People aged 12+ living South Eastern NSW, from Helensburgh in the north to the Victorian border, and across to Yass and the Snowy Mountains.

Why people love NewAccess

  • A local NewAccess coach supports you to overcome difficult issues and regain confidence
  • It's a free, structured six session program using Low-intensity Cognitive Behavioural Therapy
  • It provides practical tools to manage everyday challenges
  • It's confidential
  • No doctor's referral or Mental Health Treatment Plan is required
  • It's available via phone, video call or face-to-face.


Enquire about NewAccess now


Contact us

Phone: 1300 921 535


South East NSW - NSW
Phone: 1300 921 535 (option 1)

North East Victoria and all other enquiries - VIC
Phone: 1300 921 535 (option 2)


Watch Sam's NewAccess journey

To read more about NewAccess visit the Beyond Blue website.

Need urgent assistance?

NewAccess is not a crisis service. It is an early intervention program designed to support people and prevent potential crises down the track.

Emergency assistance

  • Dial 000 or go to a hospital emergency department

Crisis support

  • Lifeline (24 hours) 13 11 14
  • MensLine 1300 78 99 78
  • Suicide Call Back Service (24 hours) 1300 659 467
  • Kids Helpline 1800 55 1800


Coordinare and South Eastern NSW Primary Health Network logo
NewAccess is funded by Coordinare and South Eastern NSW PHN. The Primary Health Networks Program is an Australian Government Initiative.