About Carer Hubs
Carer Gateway Carer hubs are welcoming community spaces for anyone who supports a family member or friend who has a disability, mental health condition, chronic health condition, terminal illness, or is frail aged.
Whether you see yourself as a carer or not, our hubs are here for everyone who supports someone else.
Carer hubs are calm, inclusive spaces where anyone can walk in, feel welcome, and be supported – no appointment needed. Drop in for a cuppa, have a chat, or simply take a break from your day.
What you’ll find at a hub
Meet other carers, join events or peer support activities, or simply talk with someone who understands.
Get information and guidance on the help available through Wellways Carer Gateway and other local support services.
You might not think of yourself as a carer, but if you’re supporting someone, you probably are. We’re here to help you explore that, without pressure.
Whether you stay for five minutes or an hour, hubs are a safe space to pause, recharge and feel seen.
Hub locations
Bundaberg
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Opening hours
9.00am – 5.00pm weekdays
Gladstone
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Opening hours
9.00am – 5.00pm weekdays
Campbelltown
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Opening hours
9.00am – 5.00pm weekdays
Upper Mount Gravatt
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Opening hours
9.00am – 5.00pm weekdays
Toowoomba
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Opening hours
9.00am – 5.00pm weekdays
Townsville
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Opening soon
Hub news
Wellways Carer Gateway launches the new Carer Hubs
Contact us
Our teams are available 8am – 8pm Monday to Friday.
After hours support is available 8pm – 8am Monday to Friday; and 24/7 Saturday and Sunday
To speak with one of our team members and for 24/7 emergency care respite, call 1800 422 737.
Carer Gateway enquiries
For general enquiries, complete this form and one of our friendly team members will get back to you as soon as possible.
Need more information about Carer Gateway?
Our Wellways Carer Gateway service page includes additional information about available supports and access pathways.
Translation services and resources
If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).
TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 150 languages.
Further translated resources are available via the Carer Gateway Website.
Carer Gateway is a national service funded by the Australian Government.
For more information visit the Australian Government Carer Gateway Website.