If you provide support for someone close to you, such as a family member or friend with a disability, a medical condition, mental illness or who is frail due to age, you can get help and support from Carer Gateway.
Accessing Carer Gateway does not impact any government assistance a carer may already be receiving.
Any carer can use the services at any time in their caring journey.
Register now
To connect with us and learn more about what services you can access, call us on 1800 422 737 or fill out the enquiry form below and one of our team members will contact you.
Service Locations
Contact us
Our Carer Gateway QLD and NSW teams are available 6am-10pm, 7 days a week.
To speak with one of our team members and for 24/7 emergency care respite, call 1800 422 737.
Carer Gateway general enquiries
For general enquiries about Carer Gateway services, complete this form and one of our friendly Carer Gateway team members will get back to you as soon as possible.
Translation services and resources
If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).
TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 150 languages.
Further translated resources are available via the Carer Gateway Website.
Our service delivery partners
Wellways provides Carer Gateway services in Queensland and the New South Wales regions of South West Sydney and Nepean Blue Mountains with its consortia partners:
Carer Gateway is a national service funded by the Australian Government.
For more information visit the Australian Government Carer Gateway Website.