Contact StandBy

Call: 1300 727 247


NSW - Murrumbidgee

NSW - Western NSW

VIC - Murray

VIC - Western VIC

What is StandBy?

StandBy is a national suicide postvention service that provides practical support to anyone who has been bereaved or impacted by suicide, at any stage in their life. This includes individuals, families, friends, witnesses, first responders, service providers, groups and communities.

How does StandBy help?

Support is person-centred and available as one-on-one sessions for individuals or group sessions for families, community groups, schools or workplaces. Support can be ongoing for up to 2 years.

Support for individuals:

  • Someone to talk to
  • Assistance to connect to local supports
  • Referral pathways
  • Follow-up

Support for communities:

  • Locally tailored community workshops to increase awareness, develop connections and build a community’s capacity to support people impacted by suicide.
  • Development of postvention planning and coordinated responses with workplaces and communities.
  • Presence at events and functions where people who are bereaved by suicide may require support.

How to access this service

This service is delivered by Wellways in five regions throughout Victoria, NSW and the ACT and is offered free of charge at a time and place that best suits those requesting support.

Regions we deliver this service in:

  • ACT
  • NSW - Murrumbidgee
  • NSW - Western NSW
  • VIC - Murray
  • VIC - Western VIC

Call 1300 727 247 or to enquire about workshops, community postvention planning or event support.

If immediate help is required, call 000

If you or someone you know are having suicidal thoughts, please talk to someone. The following services are available to you and to family members, carers and friends:

Suicide Call back Service - 1300 659 467
Free, confidential, support 24/7 from trained specialist counsellors (national)

Kids Helpline - 1800 55 1800
Free, confidential support 24/7 for young people under 25 (national)

Lifeline - 13 11 14
Free, confidential support 24/7 13 11 14 for people (national)

Beyond Blue - 1300 224 636
Free, confidential support from trained specialist counsellors 24/7

StandBy is an initiative funded by the Australian Government.