Medicare Mental Health Centres

Medicare Mental Health Centres offer free, safe, and welcoming services for adults over 18 who are experiencing distress, feeling overwhelmed, or concerned about themselves or someone they care about. No appointment, referral, or Medicare card is required.

Medicare Mental Health Centres located in Sunshine Coast, Bundaberg, Gladstone, and Rockhampton are funded by Country to Coast, QLD, though the Australian Government’s PHN Program, and are led by Wellways in partnership with Clarity Health Care.

If you do not live in or near these Queensland centres, contact 1800 595 212 or visit Head to Health to find the closest Medicare Mental Health Centre near you.

What to expect at a Medicare Mental Health Centre

Medicare Mental Health Centres are a safe, inclusive, and welcoming service where people can expect their cultural and personal needs to always be respected.

A peer worker will welcome each person, focusing on understanding their needs and helping to create a plan based on personal goals. Family, carers, and friends can be included in the support and recovery journey if desired.

What supports are offered

Medicare Mental Health Centres will offer access to lived experience peer workers who can provide specialised, compassionate, and understanding support during challenging times, together with a team of psychologists, social workers, psychiatrists, and nurses.

Support will become available in person at all sites, as well as via phone or video. We work with individuals to provide the right mental health support that lets them decide what they need on their recovery journey, including:

  • Lived experience peer support
  • Health through nutrition and exercise
  • Community group sessions
  • Education
  • Navigation to other available services
  • Alcohol and drug support
  • Psychological therapy, counselling, or medication management

Medicare Mental Health Centres do not offer long-term support but provide immediate, short and medium-term care, and connect people to the most appropriate services for ongoing needs.

Find your nearest Medicare Mental Health Centre

Medicare Mental Health Centre: Frequently asked questions