About Helpline
A free, confidential, and non-judgmental service providing mental health information, wellbeing support and referral advice for people with a mental health issue, as well as carers and family members.
People can call our mental health Helpline to talk to someone who cares and receive:
- information about mental health, wellbeing and recovery
- short-term therapeutic support, including our scheduled call program
- tips and strategies for coping with mental health issues, including how to support a friend or family member
- links to support groups, education programs and local community activities
- general information about mental health related programs and services
All our Helpline volunteers are ‘peers’, people who have a lived experience of mental health issues.
How Helpline can help
People struggling with their mental health are supported to:
- handle negative emotions
- develop and strengthen coping skills
- feel less lonely or isolated
- get information about community supports and services
Families and friends are supported to:
- reduce feelings of frustration or of being ‘stuck’
- decrease anxiety
- develop coping strategies
- gain a greater sense of awareness and hope
Contact Helpline
Helpline is available Monday to Friday, from 9am to 9pm, except on public holidays.