Shaping a Meaningful Workplace

Over the past year, Wellways has made significant progress towards achieving our strategic goal of becoming a truly great place to work. We have focused on fostering a positive and inclusive workplace culture, enhancing employee engagement, and providing opportunities for career development.

The Have Your Say Survey

The 2024 Have Your Say all-people survey reveals that 60% of our team members are engaged at work, which is a remarkable result compared to the numbers from two years ago as we transitioned from the pandemic and faced other societal impacts.

We also compare favourably to other organisations in our sector when asking how connected Wellways people are to the work they do. 70% see us as a truly great place to work, and 94% find their work meaningful. The two yearly survey has also prompted us to invest in how we communicate, develop careers, and retain quality staff.

The Have Your Say all-staff survey provided great insights into how we are tracking towards our 4 goals.

Don’t take our word for it, hear from our team members

Senior Support Officer, Melissa shares what she loves about her role and working at Wellways.

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Our commitment to the safety of children

Our people have completed mandatory ‘Supporting Children and Young People’s Safety’ training. The training module was developed to ensure every team member understands their role and obligation in recognising and reporting concerns about a child or young person’s safety.

This training resource was co-designed and developed within Wellways using our peoples expertise and lived experience. This ensures we are compliant with the National Child Safe Standards (Standard 7) and meet our requirements as a child safe organisation.

Bringing injury management in-house

After four years of outsourcing injury management, we transitioned the Injury Management function in-house to improve our response to workplace injuries and supporting team members to get back to work as quickly as they can.

A more inclusive workplace for all

To foster a more inclusive workplace, Wellways now offers team members the option to swap a public holiday for a date of personal cultural significance. For example, if a team member does not wish to observe the Easter public holiday, or January 26 which can be a challenging day for First Nations Peoples, we will where possible support their choice to observe an alternative date. 

Continue Exploring

Continue exploring more of the highlights from across the business in the 2023-24 Annual Review.

Overview

Over the past year, Wellways has embraced opportunities, formed new partnerships, and worked to become an even better service provider, more desirable employer, and louder advocate.

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Lived Experience

2024 marks the year lived experience was elevated to Board level at Wellways. Find out more about the sector-first Lived and Living Experience Authority from our two Co-Chairs.
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Reconciliation

Reconciliation is everyone's business at Wellways. We are proud to share that our Reconciliation Action Innovate Plan has been approved, and our Stretch RAP has been submitted.
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Mental Health Reform

Wellways expanded its reach in mental health support across multiple states, achieving new milestones in service delivery and workforce development aligned with national and state mental health reform.
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Services

Our services are now available in more locations than ever before. We also lead new service models, such as the Medicare Mental Health Centres, and have significantly expanded our suicide prevention work.
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Carer Gateway

Wellways has extended its Carer Services and explored new ways to connect with carers, while expanding and deepening our partnerships with other providers.
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Finance

With new CFO David Gerrard at the helm of the finance team for his first full year, the budgeting process has been further improved across the organisation, and the financial auditing report has been made more transparent and accessible.
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