Wellways Australia Limited is a leading not-for-profit mental health and disability support organisation with services in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care, and reach thousands of people each year.

We work with a diverse range of people living with mental health issues or various disabilities, and their families, friends and carers, to bring about positive change and build good lives in their communities. This can include creating a home, securing a job and building meaningful relationships.

We were established in 1978 by families advocating to improve the services, information and support available to people with mental health issues, their carers, families and communities. Our commitment to advocacy is central to the work we do today, because we know that advocacy opens the door to participation in the community, including employment, housing and relationships. Our active advocacy membership supports these goals.

Our mental health, disability and rehabilitation services bring together evidence from research with an understanding of people’s lived experience—what works for them. Our mental health workforce includes clinicians, nurses, community support workers and ‘peers’—those who have a lived experience of mental illness and recovery. Together, they create an environment that focuses on hope rather than illness.

We work in partnership with people and their families to identify their own needs and goals and support them to attain a great life in the community. Our partnerships extend to clinicians, GPs, hospitals, community health organisations and government, ensuring that our services and programs reach people in the communities in which they live.

Our model of care and practice frameworks inform how we work with the people who use our services, as well as our partners and the community. Our range of accreditations demonstrates the quality standards we meet across all our services.

Australian HealthCall, a division of Wellways, has more than 55 years’ experience in supporting people living with various types of disability (physical, intellectual and mental health), the challenges of ageing and general health issues. Operating in Queensland, New South Wales and the Australian Capital Territory, HealthCall provides a range of person-centred supports in all their locations, working closely with clients and their families within their communities.

All Wellways and HealthCall services focus on community inclusion. By community inclusion, we mean a commitment to ensuring all the people we serve have opportunities to fully participate in the community, without stigma and discrimination.

Our values of honesty, acceptance, equity, flexibility, commitment and participation are at the heart of everything we do. They’re the blueprint for how we work.

Meet our Executive Leadership Team

Meet our Board

Read our annual reports