Supporting families, friends and carers is an important part of our work at Wellways

If you are a family member, friend or carer of someone living with mental health issues or disability, you can feel confident that Wellways respects and understands the important role you have in their life, as well your needs as an individual.

Our carer support services assist individuals who may be affected by their role caring for someone with a mental health issue or disability. We support people to look after their own wellbeing and feel more confident in their caring journey.

Assisting families, friends and carers is an important part of what we do. We help you to identify your needs and achieve your goals, in a way that is tailored to you. 


How we can support you

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Individual support

We assist you to develop skills and resources that boost your capacity to provide effective care to your loved one. This includes focusing on your own physical and mental health needs, to promote resilience and coping skills.

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We provide families or individuals with a break from their caring role. Respite can be delivered in a flexible way and can take place in a variety of settings.

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Peer education

Programs designed to assist family members and carers to maintain their own wellness while they support a loved one with mental health issues. Programs are facilitated by people with a lived experience.

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Families, friends and carers can access our Helpline on 1300 111 500, a free and confidential service that provides mental health information, support and referral advice.

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NDIS support for families & carers

We provide assistance to families and carers supporting someone through the NDIS eligibility, planning, plan coordination and delivery of services. In addition, we ensure that your needs as a carer are addressed when applying for NDIS funding.

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Carer activities

Social and recreational activities are offered regularly throughout the year, including social outings and group events promoting wellbeing, connectedness and peer support.

Information and resources

Family, friends and carer wellbeing

Family, friends and carer wellbeing can be significantly impacted when the person they care about is experiencing mental health issues.

How families, friends and carers can help

When someone you care about experiences mental health issues, it can be difficult to know how to help and how to adapt to changes in your own life and relationships.

Young carers

Although it can be difficult, many young carers say that there are lots of positives about their caring role, such as learning new things and developing strengths.

Further information

If you need any information feel free to call us on 1300 111 400 or email