Have you used a Wellways service? If so, we want to hear from you! All past and present participants are invited to have their say in the YES (Your Experience of Service) survey. Your responses help us to enhance and shape our services so that they work for you.

The survey is a great opportunity for you to have your say about your experience with Wellways services. All feedback is anonymous.

The YES survey was implemented by the Victorian Department of Health and Human Services in May 2016. The survey is now distributed annually. The deadline for completion this year is 5 May 2017.

The survey applies to all hospital mental health services, Prevention and Recovery Care (PARC) services, and all Mental Health Community Support Services (MHCSS) including Individualised Client Support Packages (ICSP), Adult Residential Rehabilitation and Youth Residential Rehabilitation.

The Wellways programs currently taking part in the YES survey are listed below:

Bairnsdale Prevention and Recovery Care (PARC) service
South Yarra PARC
North Fitzroy PARC
Shepparton PARC
Frankston PARC

Specialist Residential Rehabilitation Program (SRRP) 
Opening Doors

Youth Residential Rehabilitation (YRR), Warrnambool
YRR Geelong
YRR Shepparton

Individual Client Support Package (ICSP), Warrnambool
ICSP Ballarat
ICSP Shepparton

If you are interested in participating in the survey, please talk to your local support staff.