Wellways wish you a wonderful, safe and relaxing festive season! Here's a summary of our services and opening hours over the holidays.

Helpline 1300 111 500 or email helpline@wellways.org

Our free and confidential service provides mental health information, support and referral advice by trained volunteers who have personal experience of mental health issues.

Christmas/New Year hours:

  • Friday 23 December 2016: 9am-1pm
  • Saturday 24 to Tuesday 27 December: CLOSED
  • Wednesday 28 December: 9am-5pm
  • Thursday 29 December: 9am-5pm
  • Friday 30 December: 9am-1pm
  • Saturday 31 December: CLOSED
  • Sunday 1 and Monday 2 January 2017: CLOSED
  • Tuesday 3 January: 9am-5pm (return to regular Helpline hours)

For assistance outside of these hours, contact:

  • Lifeline on 13 11 14
  • Beyondblue on 1300 22 4636
  • In an emergency, call 000

ACT Helpline will be operating 1-9pm weekdays, except public holidays, on (02) 6246 7180.

Victoria

Metropolitan Melbourne: Fairfield, Frankston, Mitcham

Offices will close at 5pm on Friday 23 December 2016 and re-open on Wednesday 28 December at 9am.

Offices will be closed on the New Year’s Day public holiday, Monday 2 January 2017.

Wellways PARC and Opening Doors programs will operate as usual throughout the holiday period.

Regional Victoria: Geelong South, Hamilton, Portland, Seymour, Shepparton, Warragul, Warrnambool

Offices will close at 5pm on Friday 23 December 2016 and re-open on Wednesday 28 December at 9am.

Offices will be closed on the New Year’s Day public holiday, Monday 2 January 2017

Rosebud: The office will be closed between Christmas and New Year. Calls will be transferred to the Frankston office.

Wonthaggi: The office will be closed between Christmas and New Year. Calls will be transferred to the Warragul office.

Wellways residential and PARC programs will operate as usual throughout the holiday period.

New South Wales: Ballina, Campbelltown, Wollongong, Wagga

Offices will close at 5pm on Friday 23 December 2016 and re-open on Wednesday 28 December at 9am.

Offices will be closed on the New Year’s Day public holiday, Monday 2 January 2017.

ACT

The Phillip office will close at 5pm on Friday 23 December 2016 and re-open on Wednesday 4 January 2017 at 9am.

ACT Helpline will be operating 1-9pm weekdays, except public holidays, on (02) 6246 7180.

Tasmania: Burnie, Hobart, Launceston

Offices will close at 5pm on Friday 23 December 2016 and re-open on Wednesday 28 December at 9am.

Offices will be closed on the New Year’s Day public holiday, Monday 2 January 2017.

For all Wellways services:

If you want to find out more about support available over the Christmas/New Year period, please talk to your Wellways worker.

Australian HealthCall Group (a division of Wellways Australia): Philip (ACT), Pymble (NSW), Taringa (QLD), Mackay (QLD), Townsville (QLD), Toowoomba (QLD)

Operating 24/7 throughout the holiday period by calling 1300 363 898 or the local HealthCall office.

Brainwaves 3CR radio program

The last show for the year airs on Wednesday 14 December 2016. On December 21 and 28, and January 4 and 11, the Brainwaves summer program revisits some of the most popular shows from the past year. Regular programming will return on Wednesday 18 January 2017. Podcasts can be listened to at any time on the 3CR website.